What we do


The following are some of the areas of work we cover:

Development Management:

  • Processing of all types of planning applications, delivering quality outcomes with awareness to the needs for meeting government targets and corporate objectives; and
  • A comprehensive approach to progressing major applications, including through pre-application, application and approval of conditions phases and the project management of planning performance agreements through to delivery. 


  • Dealing with all types of appeals, including representing the Council at informal hearings and appearing as expert witness at public inquiries as well as preparing statements for written representation appeals.


  • Providing specialist skills in enforcement including case resolution, issuing of notices, direct action, other innovative solutions and cost recovery; and
  • Undertaking investigations of enforcement complaints and queries. 

Local Plans:

  • Providing support for progressing Local Plans and other policy documents; and
  • Specialist Programme Officer services.

Business Processes:

  • Consultancy and business process re-engineering, to maximise the efficiency benefits of computer systems and software and to improve efficiencies; 
  • Audit of existing processes and recommendations for software development and efficiencies;
  • Review of standard conditions and associated processes.


  • Providing additional capacity for customer services and planning administration services.


  • Training in a range of development management and planning topics.